Integrator Notes
Field card 017, Era 100 · Era 300 · Arc Ultra: UNPLUG · HOLD BLUETOOTH + PLUG IN, ORANGE/WHITE → RELEASE, GREEN = READY
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SonosFactory resetCard 017

Sonos Era 100 · Era 300 · Arc Ultra

Factory reset (hold Bluetooth while plugging in)

Bench check pending

Written from official documentation and dealer sources, not yet run on our bench. Confirm on your hardware before a reset you can't undo.

The sequence

  1. UNPLUG · HOLD BLUETOOTH + PLUG IN
  2. ORANGE/WHITE → RELEASE
  3. GREEN = READY

Good to know

  • Same steps: Beam Ultra, Era 100 SL, Era 100 Pro
  • Arc, Beam (Gen 2), One, Amp: hold JOIN / PLAY-PAUSE instead
  • One speaker at a time: repeat on each
  • Sonos app › Settings › Add Speaker or Component
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Previous · No. 016Leviton Cat6 keystone (61110)

More Sonos

  • Field card 007: Sonos Amp
    No. 007SonosFactory reset

    Sonos Amp

    Factory reset (hold Join while plugging in)

    1. UNPLUG · HOLD JOIN + PLUG IN
    2. ORANGE/WHITE → RELEASE
    3. GREEN = READY
    Bench check pending
  • Field card 001: In-wall dimmer · switch · keypad
    No. 001Control4Factory reset

    In-wall dimmer · switch · keypad

    Leave the Zigbee mesh and reset (13-4-13)

    1. Tap the TOP button 13×
    2. Tap the BOTTOM button 4×
    3. Tap the TOP button 13×
    Bench check pending
  • Field card 003: SR-260 system remote
    No. 003Control4Factory reset

    SR-260 system remote

    Factory reset and leave Zigbee

    1. Press ROOM OFF
    2. Then # and *
    3. Then 1 · 3 · 4 · 1 · 3
    Bench check pending
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